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Frequently Asked Questions
We do provide an online tool for customer to design and edit their ideal platics cards on site. Otherwise, feel free to contact us at sales@cmykcard.com for professional design services.
The estimated delivery time frame is 2 to 3 working days. Except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency.
For more details or inquiries on shipping issues, please contact us through email: sales@cmykcard.com.
CMYKCARD accepts payments in United States Dollar (USD) only. We support extensive payment options, such as Visa/Master/America Express credit & debit card, Direct Bank Transfer and Paypal.
In case you’re not fully satisfied with your purchase, kindly contact our friendly customer service team at sales@cmykcard.com. We will carry out the verification process for the refund. Once a return is processed, all refund transaction will be removed. All return requests will be subject to CMYKCARD’s verification and approval.
For orders over $2,000, we offer a bulk order purchase option. Discounts are subject to approval and are not guaranteed. Any bulk orders that are on sale or promotion will not be offered a discount.
For any enquiries regarding discounts and stock for bulk orders, please get in touch with our customer service at sales@cmykcard.com. So that we can best assist with organising the stock for your bulk order, please include the below information in your enquiry
- Item name
- Quantity required for each variation
Please be advised that it can take between 1-2 weeks for bulk orders to be organised, depending on the availability of the items required.